Renegade Startup Marketing Guide
Who am I?
I'm Tyler, the manager of Renegade Marketing, a blog I created to document all the growth tips and experiments I've used for clients through my SEO and content agency.
Before building my company, I worked at HubSpot for 6 years in Customer Success and Product where I worked with thousands of HubSpot customers and got a crash course (and essentially an MBA) in all things marketing and growth. I'm distilling those years of experience in this blog.
I've broken this guide into a series of "chapters" to walk you through the basics of marketing a startup – the "renegade" way.
- The startup marketing mindset
- Finding your early adopters
- Positioning that resonates
- The MVP marketing stack
- Creating content that drives growth
- Distribution channels that work
- Growth experiments
- Building your marketing engine
- Scaling up
Ready? Let's get to it!
Chapter 1: The Startup Marketing Mindset
Most marketing advice isn't built for startups. It assumes you have market knowledge, substantial budgets, and time to execute complex campaigns. But here's the truth: you don't need any of that to start growing.
The New Rules of Startup Marketing
Startup marketing looks a lot different than marketing for a big company. Big companies have massive budgets and hundreds to thousands of customers to gather data from.
You don't.
Startups have... nothing really. Just hunches and maybe a functional product. Given that, there are a few different rules you need to live by:
- Speed Beats Perfection: Launch before you feel ready and feedback from real customers within days, not months
- Work Within Your Constraints: Focus 80% of your efforts on what's working. Start with zero-cost channels like content and your network.
- Focus on Learning: Your first marketing goal isn't leads or sales—it's learning what messages work, which channels convert, and what makes people buy.
Your First 30 Days
Week 1 | Week 2 | Week 3 | Week 4 |
---|---|---|---|
Interview potential customers and launch a simple landing page with a clear value proposition. | Test your message on 1-2 channels, and track your key metrics (visits, conversions, etc). | Depending on traffic, try a paid experiment (small bets $100 or less). Get feedback from early adopters if you have any. Adjust based on data. | Double-down on what works, cut what doesn't. Based on the results, adjust your plan for the next month. |
Measuring What Matters
Focus on these metrics first:
- Customer feedback (qualitative)
- Website conversion rate
- Cost per acquisition
- Customer lifetime value
- Time to acquire each customer
Common Pitfalls
- Analysis Paralysis: Stop planning, start testing
- Premature Scaling: Don't increase spend until you know what works
- Channel Addiction: Don't rely on just one marketing channel
- Copying Competitors: Their tactics might not work for your audience
Remember: Your goal is to find repeatable ways to acquire customers. Everything else is a distraction.
Chapter 2: Finding Your Early Adopters
Early adopters aren't just first customers—they're partners in building your product. Here's how to find and engage them.
Creating Your First Customer Profile
First, let's create a customer profile. There are dozens of frameworks for this, but I've found the following to be the simplest way to get started:
- Start with a problem statement
- List key demographics
- Identify behaviors and triggers
Problem statement
The problem statement is a succinct way to describe the core problem that you are solving for a customer. You can break it down in this way:
[Customer] needs to [task] because [motivation], but [obstacle].
For example, ours might be "Founders need Renegade Startup as a resource because building a startup is difficult."
Demographics
Now list the demographics. Not just age and location, but really get into the types of people or companies you are targeting.
- Role/Title
- Company size
- Industry
- Budget authority
- Tech comfort level
Behaviors
Then we get into the psyche of your customer, what they are currently doing to solve this problem, their pains, and triggers/motivators for finding a solution.
- Current solutions
- Information sources
- Decision criteria
- Risk tolerance
- Pains
- Goals
- Triggers
Identifying Your Ideal Early Adopter
To borrow an example from the classic book Crossing the Chasm
The "Chasm" represents the massive leap startups take from their early adopters to the early majority, the large chunk of buyers that allow you to scale. Many startups make the mistake of chasing the majority, but you need to pursue your innovators and early adopters.
These are people who:
- Are actively looking to solve the problem you address
- Are willing to try imperfect solutions
- Can provide detailed feedback
- Values being first/innovative
Focus on these for your first 10 - 25 customers. Then scale up from there.
Where to Find Them
So where shall you look for these early adopters? I recommend two primary groups:
Digital Spaces
- Reddit communities
- Industry-specific forums
- LinkedIn groups
- Twitter conversations
- Product Hunt
- Beta testing platforms
Physical Spaces
- Industry meetups
- Conferences
- Coworking spaces
- University programs
- Professional associations
Do your best to "bump elbows" with people as you weave through these spaces. From experience, I find it's best to start conversations and offer help rather than outright pitching your product. An audience of enthusiasts should be willing to try your product after a simple conversation that provides them value.
Customer Interview Framework
It's important to have a framework for interviewing new customers and asking for feedback. Avoid leading them to your solution. I recommend using these conversations as an opportunity to "discredit" your assumptions and arrive at the truth of what your customers care about.
Some helpful questions include:
- "What solutions have you tried before?"
- "How much time/money does this problem cost you?"
- "What would an ideal solution look like?"
- "Where do you look for new solutions?"
- "How do you evaluate new products?"
Building Your Feedback Loop
A "feedback loop" allows you to quickly turn conversations into insights that allow you to rapidly evolve your startup. I recommend breaking your feedback loop into three steps:
- Set up:
- Simple feedback form
- User behavior tracking
- Regular check-in calls
- Community channel (Slack/Discord)
- Collect:
- Usage patterns
- Feature requests
- Pain points
- Purchase triggers
- Act:
- Weekly analysis
- Priority adjustments
- Quick implementations
- Regular updates
Chapter 3: Positioning That Resonates
You've got your early adopters, so let's craft a positioning message that allows you to scale your startup to new heights.
There are dozens upon dozens of frameworks for positioning. I find the following one to be helpful as a start.
The Positioning Canvas
- Market Category: What existing market are you in/disrupting?
- Target Customer: Who benefits most from your solution?
- Pain Point: What costly problem do you solve?
- Solution: How do you solve it uniquely?
- Key Benefit: What's the #1 outcome customers get?
- Proof: How can you demonstrate it works?
With this in mind, you can then craft your core value proposition.
Value Proposition Formula
A value proposition is a succinct statement describing the value that someone gets from your product/service. It's the "so what" behind your startup.
"For [target customer] who [pain point], [product name] is a [market category] that [key benefit]. Unlike [competitors], we [key differentiator]."
For example, "For startup founders who struggle to get off the ground, Renegade Startup is a founder resource that gives you the playbook to grow your business. Unlike bootcamps and accelerators, our material is completely free to consume."
Common Positioning Mistakes
Beware the following mistakes when positioning your startup! These are especially common with SaaS companies.
Being Too Broad
❌ "A solution for everyone"
✅ "Project management for remote dev teams"
Feature Focus
❌ "AI-powered analytics platform"
✅ "Predict customer churn before it happens"
Technical Jargon
❌ "Leveraging ML algorithms"
✅ "Spots patterns humans miss"
Chapter 4: The MVP Marketing Stack
Your first marketing stack should be lean, integrated, and focused on learning. Read on for the ultimate marketing stack for startups.
Essential Tools by Category
It's easy to get "shiny object" syndrome and chase after different tools thinking they'll be the silver bullet to propelling your business to new heights. Here's the secret: the tools matter far less than how clear your messaging is and how effective your product is at solving problems.
Analytics & Tracking
Use these tools to track the activity on your website.
- Google Analytics - Track visitors to your website.
- Hotjar - Record the users on your website
Email & Communication
Use these tools to communicate with your customers and build a following.
Content & Social
Use these tools to get the word out.
- Canva (free) - Design graphics, social posts, you name it
- Buffer - Schedule social posts
- Grammarly - Improve your writing quality
- SEMRush - SEO research (paid, but worth it if SEO is a focus).
Customer Management
Setting Up Basic Analytics
- Track these metrics:
- Traffic sources
- Time on site
- Conversion rate
- Drop-off points
- User flow
Install tracking:
<!-- Basic Google Analytics -->
<!-- Goals tracking -->
<!-- Event tracking -->
Data-Driven Marketing on a Budget
Weekly Metrics Dashboard
- New users
- Conversion rate
- CAC by channel
- Email open rate
- Social engagement
- Customer feedback
Monthly Review
- Channel performance
- Content effectiveness
- Cost analysis
- Growth trajectory
- Resource allocation
Cost Management
Budget Allocation
- 60% - Core tools
- 30% - Testing budget
- 10% - Contingency
Save Money By
- Using free tiers
- Annual subscriptions
- Startup deals
- Alternative tools
Chapter 5: Content That Drives Growth
High-Impact Content Framework
Create content that:
- Answers specific customer questions
- Shows up in search results
- Drives specific actions
- Can be repurposed
- Builds authority
Content Types by Goal
Lead Generation
- Problem/solution guides
- Industry research
- Comparison tools
- ROI calculators
- Templates/checklists
Trust Building
- Case studies
- Behind-the-scenes
- Product updates
- Customer stories
- Expert interviews
SEO Growth
- How-to guides
- FAQ pages
- Resource libraries
- Industry glossaries
- Topic clusters
The 1:7 Content Rule
Create once, transform into:
- Blog post
- Social posts (multiple)
- Email newsletter
- Video script
- Podcast segment
- Infographic
- Presentation
SEO Quick Wins
1. Technical Basics
- Title tags: keyword + benefit
- Meta descriptions: clear CTA
- Header tags: logical structure
- Image alt text: descriptive
- Internal linking: strategic
2. Content Structure
- Question → Answer format
- Clear subheadings
- Bullet points
- Examples
- Action steps
Content Creation Process
1. Research Phase
- Check search volume
- Analyze competition
- Gather customer questions
- Identify keywords
- Plan distribution
2. Creation Phase
- Write outline
- Create a first draft
- Add visuals
- Include CTAs
- Optimize for SEO
3. Distribution Phase
- Publish strategically
- Share on social
- Email subscribers
- Engage community
- Monitor performance
ROI Measurement
Track for each piece:
- Page views
- Time on page
- Conversion rate
- Backlinks
- Social shares
- Lead quality
- Sales influence
Quick Wins
- Update old content
- Add CTAs to popular pages
- Create FAQ pages
- Repurpose top content
- Add customer quotes
Remember: Quality over quantity. One great piece beats ten mediocre ones.
Chapter 6: Distribution Channels That Work
The best marketing strategy will fail without effective distribution. For startups, choosing the right channels isn't about being everywhere—it's about being exactly where your customers are, with the right message, at the right time.
The Channel Prioritization Framework
Before diving into specific channels, you need a systematic way to evaluate where to focus your efforts. Start by scoring each potential channel on three criteria:
- Channel-Market Fit: How well does the channel align with your target audience's habits?
- Resource Requirements: What's the true cost in time, money, and expertise?
- Scalability Potential: Can this channel grow with your business?
For each potential channel, assign a score from 1-5 on these criteria. Multiply them together for a final score out of 125. Focus on channels scoring above 75.
Organic vs. Paid Growth Strategies
The "organic vs. paid" debate isn't binary—it's about timing and synergy. Here's how to think about it:
Start with organic channels when:
- You're still validating product-market fit
- Your customer lifetime value isn't clear yet
- You have more time than money
- You need deeper customer insights
Introduce paid channels when:
- You have a proven conversion path
- Your unit economics are solid
- You need predictable growth
- You're ready to scale what's working
The best approach is usually to build an organic foundation while testing paid channels in small, controlled experiments.
The Social Media Reality Check
Social media isn't a magic bullet—it's a tool that works best when used surgically. Instead of trying to be active everywhere, choose platforms based on these factors:
Platform Selection Criteria
Your ideal platform should have:
- A significant concentration of your target users
- Engagement patterns that match your content strategy
- Features that showcase your unique value
- A sustainable path to reaching users organically
For most B2B startups, LinkedIn and Twitter tend to provide the best return on effort. For B2C, Instagram and TikTok often work better. But these are generalizations—let your customer research guide you.
Email Marketing: Your Secret Weapon
Email remains one of the most effective channels for startups because it's:
- Direct and personal
- Highly measurable
- Completely owned by you
- Scalable and automatable
Build your email strategy around these core campaigns:
Welcome Series
New subscribers should receive 3-4 emails that:
- Deliver immediate value (solve a problem)
- Share your unique story
- Set expectations
- Make a small ask
Nurture Sequence
Create a system that moves prospects toward purchase through:
- Educational content
- Social proof
- Product demonstrations
- Specific use cases
Retention Program
Keep customers engaged with:
- Usage tips
- Success stories
- Product updates
- Community highlights
Partnership Strategy
Partnerships can exponentially expand your reach, but they need structure. Follow this framework:
- Identify potential partners who:
- Share your audience but aren't competitors
- Have complementary offerings
- Match your values and quality standards
- Create partnership tiers:
- Tier 1: Content collaboration
- Tier 2: Co-marketing
- Tier 3: Product integration
- Tier 4: Revenue sharing
- Start small and scale what works:
- Begin with content swaps
- Move to joint webinars
- Graduate to deep integrations
Channel Optimization Process
Once your channels are running, implement this monthly review process:
- Analyze channel metrics:
- Cost per acquisition
- Customer quality
- Time to conversion
- Resource requirements
- Grade each channel:
A: Scale immediately
B: Optimize then scale
C: Maintain current level
D: Phase out - Reallocate resources based on grades
Remember: The goal isn't to find the "best" channel—it's to find the best channel for your specific situation right now. Be prepared to evolve your channel strategy as your startup grows.
Chapter 7: Growth Experiments
Growth doesn't happen by accident. It's the result of systematic experimentation and learning. Here's how to build your experimental growth engine.
The Experiment Framework
Every growth experiment should follow this structure:
Hypothesis Statement
"If we [action], then [metric] will [expected result] because [reasoning]."
Example:
"If we add social proof to our pricing page, then our conversion rate will increase by 15% because prospects will feel more confident in their purchase decision."
Success Criteria
Be specific about what success looks like:
- Primary metric target
- Secondary metrics to watch
- Minimum sample size
- Timeline for conclusions
- Resource constraints
Setting Up Your First Experiments
Start with high-impact, low-effort experiments. Here are three proven templates:
1. The Landing Page Test
Test different value propositions using this structure:
Control: Current landing page
Variant A: Problem-focused headline
Variant B: Solution-focused headline
Variant C: Social proof headline
Measure:
- Conversion rate
- Time on page
- Scroll depth
- Click patterns
2. The Pricing Experiment
Test psychological pricing triggers:
Control: Current pricing page
Variant A: Anchoring with higher tier
Variant B: Feature bundling
Variant C: Time-limited offer
Measure:
- Plan selection rates
- Average order value
- Abandonment rate
- Support questions
3. The Onboarding Flow
Test user activation methods:
Control: Current onboarding
Variant A: Shortened flow
Variant B: Added social proof
Variant C: Interactive tutorial
Measure:
- Completion rate
- Time to first value
- Drop-off points
- Feature adoption
Learning from Failures
Failed experiments are valuable data points. For each failure:
- Document thoroughly:
- What was tested
- Why it failed
- What you learned
- New hypotheses generated
- Conduct a mini post-mortem:
- Was the hypothesis flawed?
- Was the implementation correct?
- Was the measurement accurate?
- Were there external factors?
Scaling What Works
When an experiment succeeds:
- Validate the Results
- Run it again
- Test with different segments
- Check for seasonal effects
- Monitor for degradation
- Document the Process
- Create detailed playbook
- List all dependencies
- Note key metrics
- Identify risks
- Plan the Rollout
- Phase 1: Small scale
- Phase 2: Segment expansion
- Phase 3: Full implementation
- Phase 4: Optimization
Growth Experiment Toolkit
Essential tools for running experiments:
- Tracking Setup
// Example Event Tracking
analytics.track('Experiment Viewed', {
experimentId: 'pricing-test-1',
variant: 'B',
timestamp: Date.now()
});
- Statistical Significance Calculator
def calculate_significance(control_data, variant_data):
# Implement basic t-test
# Return confidence level
- Documentation Template
## Experiment Summary
- Name:
- Hypothesis:
- Duration:
- Results:
- Next Steps:
Action Items
This Week:
- Set up experimentation framework
- Choose first experiment
- Document hypothesis
- Implement tra
Chapter 8: Building Your Marketing Engine
Moving from ad hoc marketing activities to a systematic growth engine is one of the most important transitions your startup will make. This chapter will guide you through building a marketing machine that runs consistently and predictably.
From Chaos to System
Most startups begin their marketing journey with a scattered approach—trying different tactics, responding to opportunities as they arise, and generally operating in reactive mode. While this can work in the very early days, it quickly becomes unsustainable. The key to scaling your marketing efforts lies in building systems that can run without constant attention from founders.
Your marketing engine should have these core components:
Content Generation System
Content is the fuel that powers modern marketing, but creating it shouldn't be a constant struggle. Build a system that generates consistent output through:
A clear production process:
- Research phase: Gather customer insights, analyze data, identify opportunities
- Creation phase: Draft, review, revise, polish
- Distribution phase: Publish, promote, monitor, adjust
The key is to make this process repeatable and documented, so it can eventually be handed off to team members or contractors.
Lead Management Process
Your leads are too valuable to leave to chance. Implement a structured approach to managing them:
Start with a simple three-stage pipeline:
- New Leads: First touch, needs qualification
- In Progress: Active conversations
- Ready to Close: Ready for sales team or final push
As you grow, you can add more sophistication, but keeping it simple at first helps ensure consistent execution.
Creating Repeatable Processes
The secret to scaling marketing isn't doing more—it's doing the same things more efficiently. Here's how to create processes that scale:
Documentation Is Your Friend
Start documenting your marketing processes now, even if you're the only one executing them. Focus on:
Core Workflows: Write down the steps for your most common marketing tasks. For example, your blog post workflow might look like this:
"Every blog post goes through research, outline, draft, edit, SEO review, and final approval. Each stage has a checklist and designated reviewer. Posts move through our project management system with clear ownership at each stage."
Standard Operating Procedures
Create simple SOPs for regular tasks. These should be detailed enough that someone with basic skills could execute them. For example:
"Social Media Engagement SOP:
Every morning, spend 30 minutes engaging with our community. Check mentions, respond to comments, and engage with industry conversations. Focus on adding value, not just promoting our product."
Team Structure and First Hires
As you grow, you'll need to build a marketing team. Here's how to think about your first marketing hires:
The First Marketing Hire
Your first marketing hire should be a generalist with specific expertise in your most important channel. Look for someone who:
- Can write well and understand your technical domain
- Has experience with
- Shows ability to build and document processes
Building the Team
As you scale, build your team in this order:
First: Content/Community Manager They'll keep your content engine running and maintain community engagement.
Second: Marketing Operations They'll build and maintain your marketing systems and analytics.
Third: Channel Specialist Expert in your best-performing marketing channel.
Resource Allocation
Marketing resources should be allocated based on clear data and strategic priorities. Here's a framework for thinking about resource allocation:
The 70/20/10 Rule
- 70% to proven channels and activities
- 20% to promising experiments
- 10% to wild cards and new opportunities
This ensures you maintain growth while continuing to innovate.
Budget Planning
Create a flexible budget that can adapt to results:
Core Budget: Fixed costs for essential tools and team Variable Budget: Tied to performance metrics Experimental Budget: Protected budget for testing new channels
Looking Ahead: Planning for Growth
Your marketing engine should be built with growth in mind. Consider these factors:
Scalability Assessment
Regularly assess your marketing activities with these questions:
- Can this process handle 10x volume?
- What breaks first if we grow rapidly?
- Where are the human bottlenecks?
Technology Stack Planning
Choose tools that can grow with you:
- Start with flexible, integrated platforms
- Prioritize automation capabilities
- Consider future integration needs
- Can work autonomously while maintaining alignment
Chapter 9: Scaling Up
The transition from startup marketing to growth-stage marketing is both exciting and challenging. This chapter will help you navigate this critical phase while maintaining what makes your marketing effective.
Recognizing the Right Time to Scale
Scaling too early can be as dangerous as scaling too late. Here's how to know you're ready:
Clear Signs You're Ready to Scale
Your marketing is ready to scale when you have:
Consistent Results: Your core marketing activities are producing predictable outcomes. This means you can reliably forecast the results of your efforts, and your key metrics show steady improvement over time.
Proven Unit Economics: Your customer acquisition cost (CAC) is well below your customer lifetime value (LTV), and this ratio holds steady as you increase spending. Ideally, you want an LTV:CAC ratio of at least 3:1 before significant scaling.
Systematic Processes: Your marketing operations run smoothly without constant intervention. You have documented processes, clear metrics, and established workflows that can handle increased volume.
Building Your Growth Team
As you scale, your team structure becomes crucial. Here's how to build it:
Team Structure
Organize your team around these core functions:
Acquisition Team
Focused on bringing in new customers through:
- Paid advertising
- SEO and content
- Partnership development
- Event marketing
Engagement Team
Responsible for:
- User onboarding
- Customer communication
- Community building
- Content marketing
Analytics Team
Handles:
- Data analysis
- Reporting
- Testing coordination
- Performance optimization
Remember: Scaling is not just about doing more of the same—it's about building systems that can operate effectively at a larger scale while maintaining the quality and effectiveness that got you here.
Your goal is to create a marketing operation that can grow without breaking, while preserving the agility and creativity that made your startup marketing successful in the first place.